84% of buying decisions are based on emotion as opposed to logic – true or false? What I do know is that sales is about connecting with customers and to do that you need certain characteristics. Research tells us that empathy and drive are key in the selling process and the top sales people in any organisation have these qualities in abundance. […]
Do you know what bad customer service is costing your business? This is the question HelpScout’s Gregory Ciotti raised in a recent blog – an interesting article that puts into perspective the cost of poor customer service.
Did you know… […]
86% of consumers quit doing business with a company because of a bad customer experience?
A Sales Initiative post by international sales authority Martin Limbeck recently posed the question, ‘What makes people buy (from you?)’. In this piece, Limbeck begins to answer this question by revisiting the findings of the Allensbach Institute for Public Opinion Research, which established the seven buyers’ motives that provide the impulse to make a purchase, […]
Making sense of the business world isn’t easy. You’ll need business advice and guidance from all avenues to succeed and that’s where Laurence Winmill and his blogs come in!
With advice for every budding business person and established company owner, you’ll find all you need to move forward right here. Our business blog draws on Laurence’s experience as a business coach, entrepreneurship mentor, motivational speaker and conference facilitator to ensure you have the support you desire and deserve.
Laurence has already assisted organisations throughout the UK and beyond with his services, including Legrand, National Association of Interior Specialists (now the Finishes and Interiors Sector or FIS), Dunelm, Investors in People, Institute of Sales and Marketing Management (ISMM), Swansea City Football Club, Stoke City Football Club, Procter & Gamble, Marsden Grant International and Kellogg’s.
Laurence’s work as a business consultant and keynote speaker is particularly renowned. He actively helps business owners and organisations to make the right choices to drive growth and build strategy for sustained success. Laurence also travels extensively as a keynote speaker, talking about his experiences as a business leader and entrepreneur.
